CareersNew York

Position Opening: Chief Operating Officer | New York

Position Opening: Chief Operating Officer | New York

To nurture and guide motivated young people in need
to become well-educated, career-ready men and women for others.

Boys Hope Girls Hope addresses the achievement and workforce development gaps by acting as a bridge to opportunity. Founded in 1977 in St. Louis, Missouri, Boys Hope Girls Hope has helped scholars succeed in school and in life for more than 40 years. We partner with families that face significant social and environmental barriers which impede a child’s ability to realize his or her potential.

Boys Hope Girls Hope creates a strong community around the young people we serve. That’s why it is vital that our Network has dynamic team members with the knowledge, skills, and character to advance the mission and role model what success looks like for our scholars.


Deadline: Open Until Filled

Status: Regular full-time

Type: Senior Level Manager 

Location: New York

Travel: Approximately 25%

Boys Hope Girls Hope of New York is one of 15 affiliates across the United States and Latin America. We are a privately funded nonprofit whose mission is to help academically capable and motivated middle and high school students rise above disadvantaged backgrounds to reach their full potential and become people for others by providing value-centered homes, opportunities, and education through college. Boys Hope Girls Hope provides high-quality services to residential, community-based, and college students so that they can become successful in college and beyond.  

Position Overview

Chief Operating Officer

The Chief Operating Officer reports to the Executive Director and is responsible for the organization’s day-to-day operations. 
The Chief Operating Officer is primarily responsible for the organization’s management, with particular emphasis on business operations, including accounting, finance, human resources, office administration, and, serving as state licensing administrator, the quality of all programmatic services. Will coordinate with the executive director to support the success of fundraising and development activities.    
The Chief Operating Officer supports the mission, philosophy, and values of  Boys Hope Girls Hope  and will follow the policies, procedures, and conditions outlined in the Affiliation Agreement, Program Manual, and Policy Manual of the organization.


Human Capital 

    1. Serve as the internal leader of the organization and provide for all team members an effective and inspiring day-to-day leadership presence 
    2. In collaboration with Executive Director develop a team-based environment to motivate and inspire team to work cohesively and collaboratively toward vision and goal, by clearly communicating agency vision, providing leadership development, professional development, and mentoring. 
    3. Delegation of duties and projects in an effective and orderly manner 
    4. Ensures that each member of the office and department heads understand inter-departmentally their work and support of each other. 
    5. Ensure proper screening, orientation, supervision, evaluation training, and certification for all team and volunteers.     
    6. Recruitment of volunteer services and contributed materials in a manner which fosters continued support. 

Business and Operations Management 

    1. Ensures the maintenance, security and accuracy of all records, including financial, personnel, and program, as required for program operations 
    2. Responsible for the proper stewardship of agency resources and the physical assets of the organization (maintenance, insurance, acquisition, and disposal) 
    3. Oversee affiliate technology and ensure capability to meet affiliate needs. 
    4. Manage external vendor relations and ensures that all contracts and licensing agreements are up-to-date and in full compliance. 
    5. Work with the Executive Director on incorporating the Performance Management Tool within the affiliate’s day-to-day operations and support board reports of findings and plans for improvement, oversight of improvement plan, and provides Board with regular updates. Ensures necessary data is provided to Network Headquarters for demographic statistics and program evaluation 
    6. Oversee and understand Network data systems for hiring/volunteer management/development and program participant management. 
    7. Formulates annual budget with the Executive Director for approval by the Board of Directors, approves expenditures, and monitors expenses and income to maintain operations within all budget categories 
    8. Recommends to Executive Director policies and practices for internal fiscal control and adherence to all accounting, record keeping, budget, audit, investment and reporting procedures and requirements 
    9. Responsible for affiliate’s compliance with regulations and standards for Federal 501(c) 3 and state tax-exempt status and with state fundraising regulations. 

Governance – Board Support 

    1. Provide the Board with all materials and information necessary to carry out their governance, and planning, especially with regard to practice and policy including the Boys Hope Girls Hope Policy Manual, Articles of Incorporation, By-Laws, and Affiliation Agreement 
    2. Report to the Board the operational health of the organization. 
    3. As a member of the administrative team, work with the Executive Director and board members in developing operating strategies to meet the strategic plan’s goals. 
    4. Maintain relationship with Network Headquarters, including timely communication of program and financial data 
    5. Attend board meetings, special events, team meetings and other related activities and program where the COO’s presence may be needed. 

Program Administration 

    1. Serves as the organization’s administrator of record with state licensing authority, and ensure that a positive relationship is maintained with licensing authority 
    2. Knows and understands state licensing regulations and ensures the agency is in compliance with said regulations. 
    3. In consultation with program leaders, and the local Board and Program Committee, ensure that the affiliate is staffed in accordance with budget, personnel, and state licensing guidelines.  
    4. Maintains positive relationships with partner schools and agencies. 
Position Opening: Chief Operating Officer | New York 3

The position requires a proven ability to communicate effectively, work with diverse groups of people, manage team and volunteers and coordinate multiple responsibilities. The ideal candidate will have experience in finance, team management, familiarity with youth programs, knowledge of the local charitable community, and a track record of effective management and program organization. 

  • Minimum of five years of management experience. 
  • Bachelor of Arts in Administration, Management, or related field required; Master of Arts preferred. 
  • State licensing requirements may call for additional qualifications.
  • Top candidates would need to understand the licenses attached to schools such as the SACC license (School Aged Child Care).   Candidates with 15 hours per year of training through DYCD for afterschool programs and some knowledge of setting up schools for future program preferred.

Visit our careers page to learn more about our benefits and application process.

Position Opening: Chief Operating Officer | New York 2
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Boys Hope Girls Hope is an equal opportunity employer. Applicants are considered for any position applied for without regard to race, ethnicity, color, national origin, ancestry, religion, sex, age, disability, military service, sexual orientation, marital status, genetic information, or any other basis prohibited by Federal, state, or local law.  Learn more about our commitment to Diversity, Equity and Inclusion.

The Boys Hope Girls Hope Network includes more than 250 team members,
including paid employees and long-term volunteers, working together to serve 1,200 young people
in 14 cities across the United States, Guatemala and Mexico.