CareersNew York

Position Opening: Chief Operating Officer | New York

Position Opening: Chief Operating Officer | New York

To nurture and guide motivated young people in need
to become well-educated, career-ready men and women for others.

Boys Hope Girls Hope addresses the achievement and workforce development gaps by acting as a bridge to opportunity. Founded in 1977 in St. Louis, Missouri, Boys Hope Girls Hope has helped scholars succeed in school and in life for more than 40 years. We partner with families that face significant social and environmental barriers which impede a child’s ability to realize his or her potential.

Boys Hope Girls Hope creates a strong community around the young people we serve. That’s why it is vital that our Network has dynamic team members with the knowledge, skills, and character to advance the mission and role model what success looks like for our scholars.


Deadline: Open Until Filled

Status: Regular full-time

Type: Senior Level Manager 

Location: New York

Travel: Approximately 10%

Boys Hope Girls Hope of New York is one of 15 affiliates across the United States and Latin America. We are a privately funded nonprofit whose mission is to help academically capable and motivated middle and high school students rise above disadvantaged backgrounds to reach their full potential and become people for others by providing value-centered homes, opportunities, and education through college. Boys Hope Girls Hope provides high-quality services to residential, community-based, and college students so that they can become successful in college and beyond.  

Position Overview

Chief Operating Officer

The Chief Operating Officer reports to the Executive Director and is responsible for the organization’s day-to-day operations. 
The Chief Operating Officer has primary responsibility for the management of the organization, with particular emphasis on business operations including accounting, finance, human resources and office administration. Will coordinate with the executive director to support the success of fundraising and development activities.


Business and Operations Management 

  1. Ensure the maintenance, security, and accuracy of all records, including financial, personnel, and program, as required for program operations; 
  2. Responsible for the proper stewardship of agency resources and the physical assets of the organization (maintenance, insurance, acquisition, and disposal); 
  3. Oversee affiliate technology and ensure capability to meet affiliate needs; 
  4. Manage external vendor relations and ensure that all contracts and licensing agreements are up-to-date and in full compliance; 
  5. Work with the Executive Director on incorporating the Boys Hope Girls Hope Performance Management Tool within the affiliate’s day-to-day operations and support board reports of findings and plans for improvement and oversight of improvement plan. Ensure necessary data is provided to Network Headquarters for program evaluation; 
  6. Oversee and understand Boys Hope Girls Hope Salesforce system for hiring/volunteer management/development and program participant management; 
  7. Formulate annual budget with the Executive Director for approval by the Board of Directors, approve regular expenditures, and monitor expenses and income to maintain operations within all budget categories; 
  8. Ensure compliance with all Boys Hope Girls Hope policies and practices for internal fiscal control and adherence to all accounting, record keeping, budget, audit, investment, and reporting procedures and requirements; 
  9. Responsible for affiliate’s compliance with regulations and standards for Federal 501(c) 3 and state tax-exempt status and with state fundraising regulations; 
  10. Maintain positive relationships with partner schools and agencies. 


Human Capital 

  1. Serve as a key internal leader of the organization and provide for all team members an effective and inspiring day-to-day leadership presence; 
  2. In collaboration with Executive Director, develop a team-based environment to motivate and inspire the team to work cohesively and collaboratively toward vision and goal by clearly communicating the vision, providing leadership and professional development, and mentoring; 
  3. Delegate duties and projects in an effective and orderly manner; 
  4. Ensure that each member of the office and department heads understand inter-departmentally their work and support each other; 
  5. Ensure proper screening, orientation, supervision, evaluation training, and certification for all team and volunteers; 
  6. In consultation with program leaders and the local Board and Program Committee, ensure that the affiliate is staffed in accordance with the budget, personnel, and state licensing guidelines;  
  7. Recruitment of volunteer services and contributed materials in a manner that fosters continued support.


Governance – Board Support 

  1. Work with the Executive Director to provide Board with all materials and information necessary to carry out their governance and planning; 
  2. As a member of the administrative team, work with the Executive Director and board members in developing operating strategies to meet the goals of the strategic plan; 
  3. Maintain relationship with Network Headquarters, including timely communication of financial and human resources information 
  4. Attend board meetings, special events, team meetings, and other related activities where the COO’s presence may be needed.
Position Opening: Chief Operating Officer | New York 3

The position requires a proven ability to communicate effectively, work with diverse groups of people, manage team members and volunteers, and coordinate multiple responsibilities. The ideal candidate will be a team player and leader, highly organized and a systems thinker, have experience in finance and accounting (familiarity with QuickBooks and Salesforce preferred), team management, and some familiarity with youth programs.

  • Minimum of five years of management experience. 
  • Bachelor's degree required; Masters level in Administration, Management, or related field preferred

Visit our careers page to learn more about our benefits and application process.

Position Opening: Chief Operating Officer | New York 2
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Boys Hope Girls Hope is an equal opportunity employer. Applicants are considered for any position applied for without regard to race, ethnicity, color, national origin, ancestry, religion, sex, age, disability, military service, sexual orientation, marital status, genetic information, or any other basis prohibited by Federal, state, or local law.  Learn more about our commitment to Diversity, Equity and Inclusion.

The Boys Hope Girls Hope Network includes more than 250 team members,
including paid employees and long-term volunteers, working together to serve 1,200 young people
in 15 cities across the United States, Guatemala and Mexico.